Bellfield Rd Cha Chaan Teang 贝菲 - Bad experience

Went to Belfield Rd restaurant on a Sat evening for dinner. Ordered Pork ribs for 3, RM72. The dish came out and it was cold. Some parts of the meat were very hard. We told the waiter, and she said she would inform the kitchen. But no one got back to us. Then the charcoal pork burger arrived. The sauce tasted weird, but at least the dish was hot. The environment was overall good with nice music but the food is so so with this kind of price. The service was bad as no one apologise or did anything about the cold pork ribs. Disappointed !