A lawyer has advised me not to share the experience online due to potential upcomming legal proceedings. However the advice I can give to anyone reading this is to look through the reviews and save yourself alot of stress, wasted time and take your money elsewhere. After all this is over and I intend to come back post a proper update with details. But take note this is a terrible company and there is alot of dodging of responsibility, blaim shifting and no intension to do the right thing or following the law. To thoes stuck waiting on refunds, do not be like me and try and show kindness or compassion go straight to fair trading or get a lawyer.