Atlantic Garage - Complete Amateurs, Worst garage ever.

This is the worst experience I have ever had with any business, anywhere in the world. I needed them to order a new cylinder and two new keys for my BMW, and was told that it needed to be ordered from Germany, and I needed to provide all the necessary documents proving my ownership of the car, which I did. 6 weeks later, they tell me that the part hasn’t arrived, but they put in a used cylinder with a new key (not BMW) and told me that my car was done. They had the car for 4 months, always tell me that they will work on my car soon, but they’re very busy. For 4 months I’ve been told lies, empty promises and excuses. There was a list of things I needed fixed, but they didn’t do any of the work I asked for. On top of the absolute lack of customer respect, they also managed to break the handle off the tail gate and there is a big scratch on the side that wasn’t there before. The new cylinder they fitted doesn’t work, and they didn’t fix the problem of not being able to lock the door. So now I have 2 separate keys that don’t work and a car that doesn’t run properly because the cylinder is the wrong one. The car turns off by itself while driving, disconnecting the power steering and making it very dangerous to drive. I’m shocked that this place can be allowed to be in business. NEVER, NEVER, NEVER use this garage. These are amateurs of the worst kind and should be put out of business. I will bet anything that all these 5 star reviews they are FAKE, because this garage deserves a minus 5 star rating at best. An absolute NIGHTMARE of a garage and the employees have no idea what they are doing. I cannot urge strongly enough to never use this business.

Comments 1

Anonymous
Never use this business.