Philipp Plein Headquarter - PO0500244636

I have placed my order Nov 14 2021 , I still haven't received the order. Somehow my order was returned by DHL before I receve it. I received an email from Victoria if I still want the BOOTS, I said yes I do. The boots is till in your warehouse not even shipped. No one knows what's happening I'm talking with brian his very nice and helpful unfortunately he has no answer forme. Yesterday I contacted 212 number and he was not polite on the phone.I have not received credit nor the boots and I'm not getting the service I need. Plein does not come cheap at all, I think clients for Plein should get VIP respect and service, I STILL WANT THE BOOT BY 21 DEC. AFTER IM LEAVING VACATION.leather Boots Low Flat