Nagoya Textiles Rawang - I want to complaint about the service in Nagoya Textile,Rawang

Your Nagoya service is quite worst..I went to your shop today to buy some fabric for some purpose.This wasn't the time I have been to your shop.I bought many stuffs there for many times but for this time,i was so disappointed with your service.I took one silk material for 2 meter and wanted to buy another fabric to sew as a tights.I was a bit wonder how long it takes to sew a tights so i asked one of the worker over there.It was a malay woman.She was quite fat,tall and having tan skin.She answered impolite to me about the question i asked which is how many meter is needed for a tights.She answered that i'm not a tailor ! Its not my job.My job is only to cut any material for how long you want and it is not necessary at all for me to know about those meters.They giving me salary to do this job and not to answer you about the meter.That's not my job ! I don't know anything about the measurements.That was really rude and impolite ! She was so arrogant.I was really pissed off with that type of service.I went to the counter and complaint about this to the people who is in charge there but they were bad as well.They don't even care about anything that i want to tell them.I asked to them the name of the malay woman but none of them answer to me in order to safe her.They just ignored my rights to say about their service ! I even asked to give me any number of anyone who working in higher position in this textile but they refuse.No one bother and i was really pissed and sad so I walked off from the shop without buying any material.I didn't do it on purpose but i did that because i was so disappointed with the service and i'm not able to buy anything there.I was unhappy and not satisfy at all.You see,I'm not in a intention to hurt them and i got enough money to buy anything over there as i had bought a lot of stuff there regularly but this time it's really worst.I hope there is any changes with the service after this.I just want anyone who is responsible for all this to take any action and to give punishment to the woman who treat me impolitely.This is not how a customer should be treated.Please take action immediately.This is my request :) This happened on 8 December 2016,Thursday around 5.30 p.m. at Nagoya Textiles & Fashion,A-3A, A-5, A-6, Jalan Reef 1/1, Pusat Perniagaan Reef, Rawang.