El Union Coffee - THE WORST MARKETING STRATEGY

THE WORST MARKETING STRATEGY They start at 8am. We waited for about an hour to get to the counter and just then found that only 1 out of their 5 food options is available for the day. They didn’t even announce or mark their menus to let all the customers know regarding this matter. Purposely not giving any heads up and using the long queue to make them seem “in demand”, knowing that people would back out with their lack of food options. Of course, people would just opt to buy the only thing on the menu to not waste the time they already spent in line. Even their apologies sounded like “ha! Gotcha!”