Chorus Speech & Hearing Centre - Phone consultation

Our four years old son had two ear infections, and the doctor from Chorus Speech scheduled him for a PHONE consultation after more than three months. We told him our son was twice on antibiotics during this time, but he still couldn't find the time to make a proper consultation. They called us to confirm we'll attend a phone consultation and told us we'd have to wait another two months for an in-person meeting. I'm assuming the doctor gets paid for each consultation, even if it's just a phone call, and it doesn't heart them to get paid twice. I'm unsure how a specialist can treat a small child over the phone without looking at the ear.