Diamond Palace Reception Lounge - Horrible

1) customer service is absolutely terrible! The manager is the most horrible person I’ve met. There is no proper contract, so whatever I paid for were not done for me because nothing was written down. We spoke about what kind of stage decor I wanted, table decor and color and the chairs which were meant to match my bridesmaids dress color. He said not to worry, it’ll all be done. We went to check few days before the wedding how things were coming along, He said he wasn’t going to do any of the things we asked, he started shouting us that we were making everything up. I paid $1000 for my cake and sent him a pic of what kind, it was all good at the beginning and then as wedding got closer, manager said he would not get me the cake I asked for, they have the cheapest ugliest cakes album of homemade cakes, he said that was my only choice, and that he would spend very max $200... and I paid him “$1000” for the cake!! And something coming from the manager own mouth which I wished I’d thought about then was “I’m always fighting with bride/groom family on the wedding day” because obviously of the poor service. Food wasn’t good at all, and the fruit platter I could not believe! There I few grapes, few pieces of other type of fruits on a plain plate. Extremely old school and extremely small quantity. That was that. The chairs were very dirty, the dance floor was unbelievably dirty. It was like walking on covered in ashes. I swear I thought the girls dancing had clear flats on! because the soles of their feet were completely black! And to top it off, there was BROKEN GLASS everywhere on the dance floor!!!!! When I went down to cut the cake, there was blood everywhere on the floor and it’s easily seen cause the floor is white! I asked why there was blood on the floor and they said that here is broken glass everywhere! Four girls had bleeding feet thank god they were okay afterwards BUT I pray to god no one ever goes to this hell hole. If could turn back time, I’d pay twice the amount I paid this idiot and get a place that is run by actual human. Not a greedy creature such as the one at Diamond palace reception.