I reached bercham amway outlet at around 11am. Parked my car and walked into the shop. The door was opened, no sigb saying i canot enter. I was looking at the items to buy when the guard suddenly came behind me. He scolded me for entering the shop because it's not 11am yet. I looked at my watch and it's 11am. He was very rude and the way he talked as if i had sth wrong. He the walked over and scolded a few customers for entering the shop bcoz according to him the shop is not open yet. Those few customers left. I must say that the guard acted like 'gangster' and very rude. If nobody can enter the shop before 11am then bar the door. Since the door is open customer can walk in. Why do u have a guard who is so rude to scold customers for entering the shop. Very unpleasant experience. No word to describe how uneasy i felt. Never experience a guard who tjinks he can tell people off as he likes. Tq