Mövenpick Hotels & Resorts Global Headquarters - Severe Complaint

I have a full inclusive reservation at Movenpick Sharm Elsheikh. I am awaiting my prepaid transportation at the airport to take me to the hotel for more than one hour! Then after calling the hotel for complaint, they tell me “contact your travel agency if you want a refund!!!!” This is absurd service.


🇨🇭 Mövenpick Hotels & Resorts Global Headquarters