Good afternoon, I wish to inform you your branch in the Golden Acre, Cape Town is not doing your brand any justice, and that is due to their lack of enthusiasm and willingness to assist the customers, especially the female staff. Unfortunately I do not have their names. But the Manager is one of the rudest Managers I have ever encountered. I have been to this branch thrice in two weeks, and EVERY time there is an argument between one of these ladies and a customer. They decide when they want to help customers, it is shocking, something I have never witnessed before. All I want to say is you are losing customers because of the staff's attitude. It will be worth your while to investigate. Kind regards