Tynos Guest House - Inhumane service at Tynos Guest House, Tonota

I am extremely hurt and angry with the service that I got from Tynos. I checked in with my 8 month old baby who feeds on formula in the night. This Guest House will not give me access to their kitchen to wash the baby bottles and sterilise them with the microwave. Their Reason being that they don't allow guests into the kitchen, and the the kitchen was closed at 10pm. I made the request at 11pm. As I speak, I am utterly hurt, trying to check out with a crying hungry baby at 12 midnight. I have never been treated so cold. Very disappointed.....