Klein Karoo Meubelvervoer - Bad Service Experience

We choose this service out of 3 quotes due to good reviews. But what a bad experience. Pick up of furniture was 5 days late due to truck breakdown, then it was loaded and no feed back from owner. Very bad communication due to " LS and Phone signals" are main excuse. Our furniture still not delivered out of Mapumalanga to Cape Town due to another "breakdown" and suddenly theirs now extra cost due to the listing not correct after the owner said in the beginning they have space for everything.?? is it to cover the mechanical expenses?? Its 5 days now after pick up and our property are somewhere in the middle of Country stranded due to another mechanical failure.? Never pay your quote for any remover in full, 75% deposit and balance with save delivery, finish and klaar.