This salon basically ruined my long hair from the root to the tip (bra strap length). I booked for a bleach root retouch, the untrained staff members pasted it everywhere lying that she wasn’t. It fell out as soon as she washed my hair and was a broken straw frizzy mess in a few days. Basically ruined my self esteem and the way I look. It will be years to grow back my former hair. Avoid.