Gala Ktv Club - appalling service

The attitude of the staff made this place famous. When I called to book a room for 9 people 2 weeks ahead, he called me a liar, simply because I book 2 weeks ahead so I may not turn up. The room we got allocated barely can fit 6 people so some of us have to sit on stools. When raised with the staff, just got told off. Called to compliant were told must be our fault, no apologies, assumes its always the customer's fault. The renovation eventually will turn old, won't keep people's interest for long. It's the service and attitude will make a difference. This business won't last long.