Centrelink Cockburn - Appointment canselation

I have been trying to cancel my appointment with centre link office in Cockburn Success to no avail , it seem to be easier to win lotto then trying to find the right person to talk too. And when you finely have a real person to talk too instead of a robot he or she will refer you to someone else.so far i have spent about tree on the phone and computer and still have not been able to cancel a simple appointment. It seems to be simpler just not turning up for your appointment without telling anyone at the centre link office.