Cafe Rodem Lidcombe - Very unorganised and slow

First time my order took 15 minutes but said was out of ice. Should have told me earlier instead of leaving me hanging. Second time another 15 minutes but when I asked where is my order they said they didn't know I ordered. I would understand if it was busy but I was the only customer or one in front of me. Ordered orange lemon grapefruit with honey. All I got was an orange juice for $6. Late for work spent money on an overpriced orange juice. Will never go there AGAIN.