Dos Panza Taqueria y Cantina - Customer service

Personnel overdramatic, non trained, and rude! I'm visiting family from the States, and originally we were heading to Naguabo to El Coral, but I decided to stop by instead stay in the area and have a family dinner there. I was drinking and after eating and paying a family ticket I was in a conversation over the phone and stepped out with a 25-cent margarita glass not realizing it. Well a young inexperienced young lady came out with an over-dramatic attitude like I was stealing something of value, and started to smash her hand over the table with such a childish attitude in front of other clients, personnel, and my family, and that guy who thinks that because his tall we were supposed to feel intimidated I guess he is the parking watcher. Well, the scene they provoked was so embarrassing and disrespectful that I just threw the drink to the grass, and here is our ridiculous cheap jar. Make sure you owner to train your young employees to treat customers with the respect and that money spent in your locality deserves equal respect. And let me tell you I ate with my family there all the time when I come home from visiting I'm a recurrent client because I used to like your dishes, but never again I will never again visit your locality. An advise to all Puerto Rico visitors do not let these cheap waiters and staff ruin your happy family dinner right now I'm praying to get to the Better Bussiness Bureau and file a formal complaint and whenever you announce you restaurant I will put my pinch of salt against that disgraceful night I stepped in. I'm a 53 years old war veteran I'm no child not uneducated person.

Comments 1

Luis Calzada
Rude, over-dramatic, and the wrong kind of person in charge. One decides to visit this restaurant because the food is good but the unprofessional and untrained person makes it so disappointing. I always stop by on my trips to PR which are every 3/months and invite my family there but after last night I will never step foot and not spend my money in a cheap environment like that. And I say cheap referring to the person in charge of the place. Because food is nothing cheap its equally pricy.