My experience was beautiful, the environment Is very clean and the receptionist has good customer service, she welcomed me with a beautiful smile. My hmo dental card was accepted there, Surprisingly as it isnt accepted most places so I was happy for that. I was given a chart to fill my details and in minutes I was in the dentist's chair. I was allowed company as anxiety was eating me up. Surprisingly I was treated so well my anxiety went away just by the warmth reassurance given by the staff. They are friendly and welcoming, respectful and patient. I needed about 30 minutes extra to prepare myself and they waited with a smile. I was constantly reassured that I'll be ok and let me just give them their roses, they were absolutely the best, tooth was out within minutes, no pain just a little pressure as expected. I was given gause to help with after care, and was given advise as to how to care for the area. I never knew old harbour had a dental office with such professionalism. Strongly recommend as they care about the patients and not just thier money. It's a 5 star rating for me! :)