The Undercroft Cafe - WORST FOOD EXPERIENCE EVER!

"Dining" at this restaurant was my worst experience till now in my whole life. I wouldn't even recommend it to my worst enemy. The service and the manager's reactions and responses were so unprofessional, rude and impudent that I couldn't even believe it. The "food" if you can call it like that, came to our table with more than an hour of delay-we have preordered it a week ago-was cold, not fresh and not tasty at all. It wasn't like the delicious food that you can eat in Italy. On top of that they overcharged us as well and we made a big effort to make them admit their mistake. NEVER NEVER AGAIN!